I will follow your guidance, Mr McCabe, although I am the only Back-Bench Member represented on the Government Benches. I would like to thank Stephanie Peacock for securing this important debate.
The 21st century has brought us the advent of digital technologies, which have been transformational to working environments, creating opportunity and flexibility with remote working and online networking. Unfortunately, there are cases where flexible working models have led to poor management practices and a degradation of employment rights.
Although flexible work has advantages for employers and employees, in some instances insecure work does not provide a fair balance for employees. I have experienced that in my family. A cousin of mine is on a zero-hours contract. He took a shift with a well-known retailer, but on arrival was told he was only needed for two hours, leaving him with a day’s wages that barely covered the bus fare to and from work. That is not uncommon, and it can be worse: people can turn up for work and find that there is no work for them. There is no excuse for that; it is just bad management practice. Employers can plan how many people they need before somebody turns up for work. Those situations can sometimes be facilitated by working arrangements in the gig economy, but that is not the case for most workers.
A study carried out by the Department for Business, Energy and Industrial Strategy identified that the most common use for this type of employment was to supplement income streams, with approximately two thirds of those who took part in the study earning less than 5% of their income with gig work. It was basically topping up income. Even in today’s world, it is normally women who take time off to care for loved ones, and the gig economy can provide a great way for women to continue to work while balancing their responsibilities. I am sure we all have many examples of that. I have one in my constituency. Through an online platform, a constituent does administrative jobs for 20 hours a week while her son is at preschool or when he is watching the football with her husband. I guess we are hoping that she will be earning a bit more as England continue in the World cup.
The use of flexible work to bolster household income is increasingly common. Some people choose that way of working permanently. Technology has enabled capabilities to take off as the world gets smaller, in terms of connectivity. One of my constituents, a recent graduate, currently works as a freelance online comms manager. He runs social media accounts from home, servicing the needs of companies. The work is insecure, because it is not contracted, but he values the flexibility. He is not alone; some 90% of those who are wholly reliant on gig income said that they were satisfied. Of course, we need to listen to the concerns of the 10%, some of which have been expressed here today.
The gig economy can empower people to live in a way that increases choice, allowing them to balance their commitments. That will become increasingly important as we all work for longer and will require greater flexibility in how we manage our careers.